The Evolution of the Frontline Employee

The frontline employee is often seen as the face of an organization, as they are the ones that have the most direct contact with customers and clients. Over time, the role of the frontline employee has evolved greatly, adapting to the changing needs of the customer and the organization. The evolution of the frontline employee has resulted in the development of highly skilled and knowledgeable professionals, which is essential for organizations to remain competitive in today's global market.

Download the infographic and see how an employee communication app has supported the transformation of the frontline employee.

About Speakap

Speakap is the award-winning employee communication app intentionally built to improve internal communications and engagement with your frontline workforce. Through our white-label app, your frontline employees can receive messages from management, upskill through HR training videos, and increase their level of connection and commitment to your organization. Whether your goals are seamless employee communication or improving employee satisfaction and productivity, Speakap ensures that your corporate news travels from headquarters to the production floor easily and efficiently via one social intranet.

Our easy-to-use, branded Employee App reaches the right people at the right time. Companies who use Speakap’s internal communication software see

80% of employees immediately adopt the app
+14% average increase in retention
+21% average increase in employee productivity
+32% average increase in employee satisfaction