Ah, the C-suite. Traditionally, this executive team has been dominated by roles like CEO, CFO, COO, and CIO. However, for businesses, especially in frontline industries such as healthcare, manufacturing, hospitality, construction, retail, and logistics, it's essential Internal Communications (IC) in the C-suite. You might think this sounds like the setup for a joke, however trust us, it’s anything but that.
You’ve landed here because you know that leadership communications will influence the success of your business. In fact, the way you lead your frontline employees has a strong impact on employee engagement – and that’s no surprise. But, where do you start to create a positive impact and what strategies can you adopt that’ll contribute toward employee well-being?
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