Customer experience Employee engagement
We spoke with Sanne Oosterhoff, Group Operations Director at nexeye, the optical retail platform that includes chains Hans Anders, eyes + more, and Direkt Optik (with more than 700 stores and 4,000 employees, operating in 5 European countries). Sanne has implemented an employee communication app (using Speakap) at three companies (!) throughout his career in operations.
Customer experience Employee engagement
Reaching frontline employees can be a challenge, especially when time-sensitive news or updates need to be shared from HQ to floor workers. How do you ensure that each and every frontline employee gets the right message at the right time? How do you reach them in times of crisis? How do you make sure they have the information they need to do their job? The short answer: using an employee communications app.
As businesses grow, so do their internal complexities such as communication. To keep up with the ever-changing landscape of internal communication, employers must make sure they are providing employees with the right tools to stay informed and engaged.
Employees are the backbone of any organization, and they play a key role in its success. It is important to ensure that their voices are heard and that they have a say in the development and direction of the organization.
Attracting and retaining top-notch employees is more challenging than ever. The post-pandemic Great Reopening has intensified the talent competition, making it crucial for companies to differentiate themselves. So, what's the winning strategy? The solution is straightforward: invest in enhancing your employee's experience. Let's embark on a journey to understand how prioritizing and enhancing the employee experience can have a profound impact on other critical aspects of your organization, particularly employee engagement and employer branding. Unlock the secrets to building a thriving workforce and a compelling company culture with a strategic focus on employee experience.
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