Insights | Customer experience (2)

How Penn Entertainment Uses an Employee Communications App

Customer experience Employee engagement

How do you instantly communicate with each and every frontline employee across a casino? How does your message get across in an establishment that's busy, large, and open 24/7?

Priority for an Operations Director: An Employee Communication App

Customer experience Employee engagement

We spoke with Sanne Oosterhoff, Group Operations Director at nexeye, the optical retail platform that includes chains Hans Anders, eyes + more, and Direkt Optik (with more than 700 stores and 4,000 employees, operating in 5 European countries). Sanne has implemented an employee communication app (using Speakap) at three companies (!) throughout his career in operations.

How Bever Reaches 2,000+ Employees Across 40 Locations With an Employee Communications App

Customer experience Employee engagement

Reaching frontline employees can be a challenge, especially when time-sensitive news or updates need to be shared from HQ to floor workers. How do you ensure that each and every frontline employee gets the right message at the right time? How do you reach them in times of crisis? How do you make sure they have the information they need to do their job? The short answer: using an employee communications app.

3 Lessons HR Specialists Can Take From Rituals' Employee Engagement Platform

Customer experience Employee engagement

Rapid growth often brings both opportunities and challenges for companies, particularly when it comes to maintaining a connected and engaged workforce. Rituals, a global cosmetic company, recognized the importance of employee engagement in achieving their goals. To address this, they implemented a branded employee engagement platform known as 'Rituals Connect,' powered by Speakap. This platform serves as a comprehensive solution to keep all employees connected, informed, and engaged.

How Domino’s Germany Uses an Employee App

Customer experience Employee engagement

It’s awesome to be a growing brand (especially when the product is so good), but how do you maintain steady growth?