Employee engagement best practices are essential for any HR team looking to create a positive working environment for their organization. Highly engaged employees are more productive and better problem-solvers, leading to greater innovation and higher customer satisfaction. Engaged employees also stay with the company longer, reducing costly turnover.
Internal communications Articles
Only 2 in 3 workers trust the decisions their organization’s senior leadership make (Ipsos Karian and Box, online survey May 2022). So how can leaders build trust in the workplace? As an expert of Internal Communication Strategy, one of the ways that you can gain your place as a trusted advisor in the company is by rolling out leadership training that can positively impact frontline workers and build trust in the workplace.
Customer experience Employee engagement
How do you instantly communicate with each and every frontline employee across 3 brands and 5 countries? How does your message get across in the retail industry with a dispersed workforce?
Customer experience Employee engagement
We spoke with Sanne Oosterhoff, Group Operations Director at nexeye, the optical retail platform that includes chains Hans Anders, eyes + more, and Direkt Optik (with more than 700 stores and 4,000 employees, operating in 5 European countries). Sanne has implemented an employee communication app (using Speakap) at three companies (!) throughout his career in operations.
Customer experience Employee engagement
Reaching frontline employees can be a challenge, especially when time-sensitive news or updates need to be shared from HQ to floor workers. How do you ensure that each and every frontline employee gets the right message at the right time? How do you reach them in times of crisis? How do you make sure they have the information they need to do their job? The short answer: using an employee communications app.
It’s clear by now that the ways of working are changing, and the manufacturing industry is no exception. A pandemic, increased shortage of skilled workers, and an aging workforce are just a number of things that are causing manufacturing C-level to rethink their strategies.
Let’s face it, a big part of Human Resource management involves technology these days. And why is that? Digitalization of HR can impact the employee experience, but can also impact communication between HQ and the work floor. With the right tools in place, the digitalization of HR can also have an economic impact on companies.
Customer experience Employee engagement
Rapid growth often brings both opportunities and challenges for companies, particularly when it comes to maintaining a connected and engaged workforce. Rituals, a global cosmetic company, recognized the importance of employee engagement in achieving their goals. To address this, they implemented a branded employee engagement platform known as 'Rituals Connect,' powered by Speakap. This platform serves as a comprehensive solution to keep all employees connected, informed, and engaged.
Why have we put together employee engagement quotes? Because in today’s day and age, employee engagement is everything for company growth. And that’s especially true for frontline employees. Customer-facing (frontline) employees who are happy, bring the company more profit – especially when they’re motivated and well-informed. If the workforce is aware of products and services, they’re able to provide a seamless customer experience, which naturally makes you stand out from the competition.
Let’s face it, digital transformation is only really successful when employees are on board. It’s critical that employees be part of the change that comes with implementing a new tool in the workplace, both for employee well-being and for the success of the tool. But, of course, getting all frontline employees to buy into that change can be a challenge.
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