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The New Digital Home of Siewert & Kau

Customer experience Employee engagement

How do you instantly communicate with each and every frontline employee? How does your message get across in the wholesale and retail industry with a dispersed workforce?

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Part 1: How to Stem the Tide of Frontline Worker Turnover

Articles Frontline employees

As the job market becomes increasingly competitive and unemployment rates continue to drop, retaining frontline workers has become a top priority for businesses. Losing skilled and experienced employees not only leads to a loss of productivity but also incurs additional costs in terms of hiring and training new employees. To combat this issue, businesses need to take proactive measures to keep their employees engaged and satisfied.

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How to Be an Inclusive Leader: Tips for Building an Inclusive Workplace

Articles Frontline employees

Frontline workers are among the most valuable employees in an organization. They represent the public face of the company in industries ranging from healthcare to food service and make important contributions to the economy, yet they are often overlooked and undervalued.

Team including diverse nationalities and sexes

How Employee Apps Boost Workplace Inclusion

Articles Workplace inclusion

Frontline workers can make or break a company as they are the faces your customers see and engage with. As the drive for customer-centricity intensifies, organizations will need to hire people with diverse characteristics and credentials to connect with their customers.

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4 Internal Communication Strategies to Boost Productivity

Employee engagement Articles

Incorporating internal communication strategies is vital to business success in today's fast-paced world. It’s commonly seen that poor communication between team members impacts key performance indicators (KPIs) negatively.

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Why Frontline Workers Need a Single Source of Truth

Employee engagement Articles

If today’s labor market suggests anything, it’s that companies need to rethink their retention and recruitment strategies. The hospitality industry, for instance, has seen the average hourly wage go up 22% since November 2019, according to the Bureau of Labor Statistics. This has changed since the pre-pandemic as employers offer more competitive pay to refill positions lost or eliminated during Covid.

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The Power of an Employee App in Retaining Talent

Articles Employee communication

Most HR professionals will agree that the high turnover rates in the construction industry make managing labor as a resource very difficult. Employee retention is a countrywide challenge, and at the end of 2022, the U.S. Bureau of Labor Statistics reported that the U.S. set a new resignation rate record.

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Top 10 Internal Communication Tools to Consider

Internal communications Articles

Effective communication is the backbone of a successful business. It serves as a bridge to connect employees from all areas of the company and encourages their active engagement. In a fast-paced business environment, it is critical that all employees, regardless of their job roles, feel valued and well-informed. This is why internal communication solutions are necessary to ensure that projects are completed efficiently, on time, and within budget constraints. Therefore, every business must prioritize effective communication to achieve success.

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Crafting a Positive Company Culture: Tips for Supporting Frontline Workers

Articles Employee retention

It’s becoming increasingly clear to internal communicators that company culture is an integral part of any business. And it’s especially crucial when it comes to organizations with frontline workers. A well-developed culture can have a huge impact on the overall success of an organization, as it dictates how employees interact with each other and with customers. It impacts employees with job satisfaction, a sense of belonging, and boosts morale.

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What Do Manufacturing Employees Want?

Manufacturing Articles

It’s no secret that retaining employees in the current job market has become increasingly difficult. It’s especially true when looking at the manufacturing industry, where turnover rates can be high. So what should you do as an internal communicator or HR professional in a manufacturing company? There are several ways to retain manufacturing employees. We tell you some of the most effective strategies below.