Insights (19)

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Internal Communicators: Everything You’ve Always Wanted to Know, but Were Too Afraid to Ask

Internal communications Articles

With ChatGPT — the prototype AI chatbot developed by OpenAI — exploding across the internet, we too have been busy dabbling with the tool – can you blame us?

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The Evolution of the Frontline Employee

Infographics

The frontline employee is often seen as the face of an organization, as they are the ones that have the most direct contact with customers and clients. Over time, the role of the frontline employee has evolved greatly, adapting to the changing needs of the customer and the organization. The evolution of the frontline employee has resulted in the development of highly skilled and knowledgeable professionals, which is essential for organizations to remain competitive in today's global market.

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Future of the Workplace: Modern Tech for Employee Retention

Articles Employee retention

Employee retention is an increasing challenge in this economy and post-pandemic world, according to GP. Bullhound's Technology Predictions 2023. That means that there’s a clear demand for employer-employee engagement to support businesses in retaining talent, as per their prediction around talent management. It’s important for companies to match employee expectations that will become even more relevant in the future of the workplace.

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Top 10 Employee Engagement Best Practices for HR

Employee engagement Articles

Employee engagement best practices are essential for any HR team looking to create a positive working environment for their organization. Highly engaged employees are more productive and better problem-solvers, leading to greater innovation and higher customer satisfaction. Engaged employees also stay with the company longer, reducing costly turnover.

Leadership tips for trust in the workplace

4 Leadership Training Tips to Build Trust in the Workplace

Internal communications Articles

Only 2 in 3 workers trust the decisions their organization’s senior leadership make (Ipsos Karian and Box, online survey May 2022). So how can leaders build trust in the workplace? As an expert of Internal Communication Strategy, one of the ways that you can gain your place as a trusted advisor in the company is by rolling out leadership training that can positively impact frontline workers and build trust in the workplace.

Performance Reviews

4 Tips for Performance Reviews With Frontline Workers

Employee experience

Performance reviews can be scary. But they don’t have to be. They’re simply designed to review your employees’ progress, highlight areas for improvement and implement strategies for skill development. It’s a dedicated moment to help employees improve their skills, efficiency and confidence.

Sanne Oosterhoff Nexeye Store

How nexeye Engages a Workforce of 4,000 on an Employee App

Customer experience Employee engagement

How do you instantly communicate with each and every frontline employee across 3 brands and 5 countries? How does your message get across in the retail industry with a dispersed workforce?

A poster image on how to build a business case for employee communication strategy.

How to Build a Business Case

Infographics Employee communication

Let’s face it, building a business case that allows you to capture people’s attention and get the investment you need can be difficult. So how do you convince the leaders in your organization about the importance of employee engagement and communication? How do you get them to invest in new technologies such as an employee app and tell them about the benefits?

A poster image of 4 Proven Tactics to Train and Engage your Entire Workforce

4 Proven Tactics to Reach, Train and Engage your Entire Workforce

Employee engagement Videos

We joined forces with our partner MobieTrain, the #1 mobile microlearning app, to address the challenges of reaching, training, and engaging frontline employees. We looked at how an employee communication app can support organizations with a deskless workforce. Featured: Erwin van der Vlist, Co-founder and Product Expert at Speakap, and Guy Van Neck, CEO & Founder at MobieTrain.

Penn Entertainment Employee Communication App

How Penn Entertainment Uses an Employee Communications App

Customer experience Employee engagement

How do you instantly communicate with each and every frontline employee across a casino? How does your message get across in an establishment that's busy, large, and open 24/7?