Insights | Daren Jennings

We help leaders build and manage their global (frontline) teams with employee engagement tips, market insights, and success stories. How do you reach the full potential of your workforce? Find out here.

12 Employee Engagement Metrics to Boost Job Satisfaction

Employee engagement

Engaged employees are not only more efficient but also loyal, fostering a long-term commitment to their employer. Actually, they are the backbone of an organization's success. Thus, determining how to measure employee engagement is fundamental in ensuring their satisfaction and, by extension, the organization's growth.

Part 3: Improving Employee Engagement

Articles Frontline employees

Employee engagement is a critical component of running a successful organization. Engaged employees are more productive, innovative, and committed to their work and employer.

Part 1: How to Stem the Tide of Frontline Worker Turnover

Articles Frontline employees

As the job market becomes increasingly competitive and unemployment rates continue to drop, retaining frontline workers has become a top priority for businesses. Losing skilled and experienced employees not only leads to a loss of productivity but also incurs additional costs in terms of hiring and training new employees. To combat this issue, businesses need to take proactive measures to keep their employees engaged and satisfied.

Why Frontline Workers Need a Single Source of Truth

Employee engagement Articles

If today’s labor market suggests anything, it’s that companies need to rethink their retention and recruitment strategies. The hospitality industry, for instance, has seen the average hourly wage go up 22% since November 2019, according to the Bureau of Labor Statistics. This has changed since the pre-pandemic as employers offer more competitive pay to refill positions lost or eliminated during Covid.