In this article, we explore insights from customer service expert and author of “The Employee Experience Revolution: Increase Morale, Retain your Workforce, and Drive Business Growth” - John DiJulius, emphasizing the crucial link between employee experience and business success.
If you’re wondering how to build a frontline workforce engagement strategy, this comprehensive guide will take you through the steps and prime you for success.
Investing in frontline employee training without seeing tangible results can be frustrating, right? It’s a common struggle. Over a third of HR and L&D professionals face difficulties demonstrating training ROI to their finance teams. Why? Because training data is often invisible, information is scattered, and the real impact on business KPIs is murky at best. Here’s how you can make every training dollar work harder and smarter with an employee experience app.
Learn about the core drivers of employee engagement and devise actionable strategies and tactics for boosting engagement in your organization. Bonus: Tips to implement an employee engagement app in your organization.
If you've been scratching your head wondering how to amp up the vibes in your workplace and improve employee experience, you've stumbled on the right article. Pro tip: These statistics become more meaningful with an employee experience app. So, buckle up and prepare to get the lowdown on the latest employee experience statistics!
Wondering how top-notch communication can transform your workplace? We've got you covered with practical strategies and insights on fostering a vibrant, engaged team through effective communication.
We get it – it’s tough to show how internal communications and an Employee Experience Platform (EXP) truly benefit the business. How do you measure the real impact of better communication and engagement? It’s tricky to directly link these improvements to boosts in productivity or efficiency. But when you can show numbers, the benefits to stakeholders become crystal clear.
You're in a meeting pitching the business case for an employee experience platform, the tension is so thick it can be cut with a knife, and your CFO just uttered the dreaded words, "It's a no from me." 😰 Harsh but expected, because we all know how hard it is to convince a CFO to allocate funds for new initiatives even if you’ve prepared the pitch of a lifetime. But don't worry! By understanding the objections your CFO might raise to back up their "no," you can be prepared to refute them and turn that "no" into a resounding "yes."
Ah, the C-suite. Traditionally, this executive team has been dominated by roles like CEO, CFO, COO, and CIO. However, for businesses, especially in frontline industries such as healthcare, manufacturing, hospitality, construction, retail, and logistics, it's essential Internal Communications (IC) in the C-suite. You might think this sounds like the setup for a joke, however trust us, it’s anything but that.
How do you choose from the many employee engagement solutions? Check out this blog to identify features that matter.
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