Insights

We help leaders build and manage their global (frontline) teams with employee engagement tips, market insights, and success stories. How do you reach the full potential of your workforce? Find out here.

Internal Communications Jargon: What to Avoid & What to Say Instead

Employee communication

Ah, internal comms jargon - we all know it, we’ve all used it, and we’ve all cringed at it. Those buzzwords that seem to make messages sound important but leave employees, especially those on the frontline, scratching their heads or tuning out. It’s time to say goodbye to corporate-speak and start communicating in a way that everyone actually gets.

6 Internal Comms Best Practices (and Why They May Fall Short)

Internal communications

Frontline workers are the glue that holds entire industries together. Naturally, communicating with them is important. But let’s be real: not all communication strategies hit the mark. Here are 6 internal comms best practices and some reasons why they might often fall short.

How to Communicate Company Core Values: 6 Tips for Success

Workplace culture

Core values are your company’s DNA. They shape everything from your culture to decision-making. However, let’s be honest—having that stuff is excellent, but helpful only when everyone knows what it is, right? Moreover, alongside ensuring awareness, getting everyone, from your in-office crew to frontline teams, to live by them is also tricky business.

The #1 Question To Ask Yourself: What Is The Best App For Employees?

employee app

Are you looking for an app for employees to simplify business operations and engage everyone? Check out this guide to learn about the 6 characteristics that make the best app for employees.

6 Strategies To Reduce Absence In Work

Let’s face it: absenteeism at work is a silent productivity killer (and can be a rather expensive one too). When we looked into the research, we found that the annual cost of employee absenteeism was 225.8 billion dollars (yep, with a B). So yeah, each day a frontline employee doesn’t show up, it adds up to lost time, lowers the morale of the rest of the team, and creates a spiral of endless juggling of temporary replacements.

We Asked Experts: “Will Internal Comms Become Internal Marketing?” Here’s What They Said

Will internal comms ever be internal marketing? We asked internal comms experts this exact question on LinkedIn & here's what they said!

Reducing Resistance To New Technology In The Workplace: Practical Tips From Danny Assen

Tech

Introducing new technology in the workplace can be a challenge - some people are fully open to it, while others remain completely indifferent. But ignoring resistance doesn't make it disappear. Danny Assen, Commercial Manager at MANUS, has seen it all and shares how companies can turn resistance to technology into acceptance (and maybe even enthusiasm).

6 Essential Steps for Nailing Change Management Communication

Employee communication

Big changes coming? New tools, policies, or processes rolling out? Yep, we’ve been there. Getting everyone, especially your frontline crew, on board is everything - they’re the real MVPs keeping things moving. Here’s a no-fluff, straight-to-the-point guide to make sure your message hits home and actually sticks.

Employee Experience and Customer Experience: Which should come first?

Employee experience

Let’s be honest: If you’re laser-focused on customer experience (CX) to grow your business, you’re definitely on the right path. But there’s a crucial piece you might be missing, and it could seriously hold you back. What’s that missing piece? Your frontline employee experience (EX). This blog is here to break down why EX matters so much and how to get it right with an employee experience app.

Why a SharePoint Integration Into Your Employee App Makes Sense

Employee communication

When it comes to communication tools, Microsoft SharePoint is a tried-and-true platform. With over 20 years of success, it’s an excellent choice for document management and collaboration, especially for desk-based teams. However, for frontline employees who are constantly on the move, SharePoint alone might not be enough.