Employee engagement best practices are essential for any HR team looking to create a positive working environment for their organization. Highly engaged employees are more productive and better problem-solvers, leading to greater innovation and higher customer satisfaction. Engaged employees also stay with the company longer, reducing costly turnover.
To ensure your employees are engaged, there are certain best practices you should follow. For starters, you should create an environment that encourages collaboration and communication. You should also try to empower your employees and give them a voice in decision-making. And finally, you should be able to recognize and reward employees for their hard work.
Here are a few of the top employee engagement best practices for HR teams to consider, shared by our communication experts and highly valued customers:
#1
“Working side by side with frontline employees really gives you a thorough understanding of what drives and motivates them, which is important for your overall employee engagement strategy.”Andrea Popma, Director of Customer Retention at Speakap
------------------------------------------
#2
“Training frontline employees about company culture, in person, can help you build trust. Also, use quizzes and games on a branded employee app to increase employee engagement.”Dennis Batbayli, Head of People and Culture at Domino’s Germany
------------------------------------------
#3
“I think that management in many companies forget that they sit in all these meetings where a lot of information is shared, and the key points are then rarely communicated with the rest of the company. People want to be informed, which can lead to higher employee engagement.”Tara McKinney, Human Resources Director at Clarkson Construction Company
------------------------------------------
#4
“Part of employee engagement is about fostering growth through personal development. By doing that, employees become stronger individuals, and are therefore more likely to better perform in their jobs.”Annelies den Boer, COO at Speakap
#5
“It's often a big challenge to send important information from HQ down to the workfloor, and if that information doesn’t reach, then that employee will not be engaged. Using employee engagement tools, such as an employee app, is extremely helpful for company leaders to reach all their employees.”Ties Guensberg, Sales Director (NL) at Speakap
------------------------------------------
#6
“We recognize that our frontline employees want to be heard. We engage them by asking for feedback on topics they’re interested in such as product launches, customer complaints, and management. It’s important to make sure that people can contribute.”Dennis Batbayli, Head of People and Culture at Domino’s Germany
------------------------------------------
#7
“To increase employee engagement, we recognize people from around the company, and celebrate birthdays, new hires and anniversaries, among other things, on an employee communication app.”Tara McKinney, Human Resources Director at Clarkson Construction Company
#8
“Having real conversations and being transparent with your employee communication can surely help increase employee engagement. Ask questions such as: How are you doing? How is your current job going? Are you happy? Why not? What's working for you?”Annelies den Boer, COO at Speakap
------------------------------------------
#9
“I would highly recommend putting yourself in the shoes of the folks that you're trying to engage with. Once you’ve understood what makes them happy, use that input to create content that’s relevant to them.”Andrea Popma, Director of Customer Retention at Speakap
------------------------------------------
#10
“In manufacturing and construction we see 3-5 generations of frontline employees in the workforce at one time, and their communication preferences are very different. We need to tailor to those joining the workforce, because we have to communicate in a way that feels native to them. And an app does that.”Tara McKinney, Human Resources Director at Clarkson Construction Company