Looking for sustained growth and bottom-line success? In this brief guide, we’ll dive into some effective retention strategies. Read on for insights and actionable ways to cultivate an environment where employees feel valued, engaged, and motivated to stay for the long haul.
In today’s agile and competitive business ecosystem, retaining talent is critical to driving sustained growth and bottom-line success. After all, productive and experienced employees positively impact organizational performance. Several studies validate this, including a Wharton study which highlights that:
- Employee turnover is strongly linked with higher quit rates and product failure.
- When weekly turnover increases by a percentage point, product failure rates increase from 0.74% to 0.79%.
- High-turnover weeks strongly correlate with product failures, with failures being 10.2% more common during high-turnover weeks.
- Costs in recruitment, training, and lost expertise associated with employee turnover are significant, amounting to millions of dollars.
Facts like these explain why implementing and working on talent retention strategies is crucial for business success.
Understanding the modern workforce's concerns, needs and desires
As business leaders or HR managers, the best way to put together meaningful employee retention strategies is by first understanding the workforce's needs and desires minutely. The way of work and the mindset of employees has undergone sands of change over the years:
- Remote work is rising: The modus operandi in the modern workplace has started skewing towards remote and hybrid working styles. According to Forbes, 12.7% of full-time employees work remotely, while 28.2% are employed in hybrid working models. A staggering 98% of workers wish to work remotely at least some of the time, while 16% of companies themselves have gone fully remote. This makes it essential to simplify remote work to deliver meaningful working experiences.
- Work-life balance is now a priority: The mindset of employees is changing. Employees today demand more than just attractive paycheques and benefits. Statistically, 54% of British workers are happy to accept lower wages if they could improve their work-life balance. The lack of this impacts the decision to stick with a job.
- Mental health is a crucial concern for employees: Although 60% of employees don’t discuss mental health issues due to widespread stigma, 26% of people quit because of poor well-being and mental health. Focusing on it has thus become a necessity.
- In 2022, according to a Gallup poll, 40% of people quit jobs due to disengagement and culture dissatisfaction.
- Another APA study highlights that 56% of LGBT individuals and 58% of Black and Hispanic adults are switching jobs due to a lack of sense of belonging. Another 63% of specially-abled people plan to leave employment next year. Conversely, positive and inclusive experiences explain 20% of the intent to stay working in a company.
Employees place high value on inclusion and engagement in the workplace. This impacts their decision to stick with their employer.
- Career development opportunities are now a pressing employee need. According to studies, a lack of adequate growth opportunities accounted for 13% of the people who left their jobs.
Considering these facts, it’s clear that the present times demand considering these holistic factors when building employee retention strategies.
Let’s explore a few actionable ones to these ends.
Explore these five employee retention strategies for the modern workforce
Implement effective communication and feedback loops
The impact of seamless communication with remote and hybrid work in collaborating smoothly needs no introduction. It’s critical to ensure employees have a positive and meaningful working experience. In addition, researchers have found that promoting reciprocity = a key factor of social exchange theory boosts employee satisfaction. Adopting appropriate digital tools is a simplified way to implement this, facilitate seamless collaboration, and boost employee engagement. An excellent strategy to get this done is using a secure internal communication tool. It’s a simple yet effective way to:
Help employees find work-life balance
Offering flexible hours and building a culture of asynchronous communication is a great way to get work done and simultaneously help employees feel more in control of their lives and schedules. This goes a long way toward building a feeling of greater autonomy, work-life balance, and higher retention rates. Some ways to ensure this include:
- Building a culture that prioritizes employee well-being
- Emphasizing the importance of work-life balance as an employer in your internal communication messages
- Using technology tools to identify people who overwork or do not take off days and proactively encourage them to strive for a balance.
Address mental health concerns
Mental health concerns are one of the biggest epidemics in the modern world. To ensure your employees are in good spirits, here’s what you can do:
- Put together a mental health and well-being policy that normalizes discussing mental health through awareness campaigns.
- Hire a counselor, provide anonymous support to distressed employees, and encourage staff to seek mental health care.
- Avoid information overload with a structured communication strategy
- Watch for signs of lowered performance, absenteeism, etc. You may also add mental health days (holidays to beat stress) to your strategy.
- Enable social features such as texting, group chats, and status updates to improve social exchanges and create a pleasant work environment.
Create an inclusive environment with robust DEI policies
A vibrant and positive workplace culture goes a long way in enabling retention. When employees feel a sense of belonging and alignment with the company's values and mission, they are more likely to invest their time and skills in the long term. For underrepresented groups, this is possible by ensuring they feel safe, accepted, and validated. To implement this:
- Run DEI awareness and training campaigns.
- Provide representation to minority individuals.
- Guide your teams to use inclusive language in internal comms
- Help register anonymous complaints, queries, and support requests
Learn More: How BasicFit implemented DEI with an employee communication tool
Encourage staff development and growth
Competency management is essential in fostering talent stability and employee retention. Skill-building and competence management make employees feel valued. To that end, here’s what you can do
- Conduct regular, relevant, and customized training programs.
- Provide both anonymous and general career guidance. Anonymity ensures more people share future career-related queries without fear.
- Resolve issues with current paths that may increase the chances of attrition.
- Encourage skill-building as part of your organizational culture and recognize individuals’ achievements.
Employee Retention starts with identifying & addressing employee needs
Retaining employees is a precursor to maintaining productivity and boosting business success. As an employer, achieving this demands more than providing attractive paychecks. It requires building an effective working environment where people enjoy working, feel included, valued, and identify growth possibilities.
A simple way to deliver these aspects and build a positive culture is by offering people the means to interact, engage, and get work done efficiently with the help of technology.