Employee retention is an increasing challenge in this economy and post-pandemic world, according to GP. Bullhound's Technology Predictions 2023. That means that there’s a clear demand for employer-employee engagement to support businesses in retaining talent, as per their prediction around talent management. It’s important for companies to match employee expectations that will become even more relevant in the future of the workplace.
Frontline workers want more learning opportunities from their jobs, according to Gallup’s American Upskilling Study 2021.
So how can employers even begin to connect with employees and understand their needs? It’s simple; the future of the workplace is an employee communication app.
A recent Microsoft research shows that 43% of the global workforce is thinking about leaving their job. That puts a lot of pressure on hiring managers to recruit talent, as well as on HR professionals for employee retention. That’s where company culture comes in, as well as reaching and connecting with frontline employees.
Understanding and meeting the needs of the workforce is crucial. We find that employees – especially those on the workfloor who are furthest away from HQ – feel a stronger sense of connection and purpose when they’re aware of the company’s vision and culture. The ability to give feedback and receive information tells the frontline workforce that their opinions matter. The future of the workplace relies on more transparency across the company, but also on more touch points with employees.
Our customers have found that when frontline employees are well-equipped with company knowledge, they feel valued, become more productive and generally thrive.
But how do you increase employee retention on a practical level?
The market is filled with new tools and software aimed at helping employee-employer engagement and favoring employee retention. While it’s an upside to have innovative options, the downside is that HR teams and employees find themselves with too many communication tools. It builds up a technology ecosystem that doesn’t fit their needs, and makes the future of the workplace a more complex one.
“The trick going forward is to build software that helps consolidate the entire employee experience, either complimenting the existing tech stack or, ideally, providing one single tool to rule them all.” – Patrick van der Mijl, CEO and Co-founder of Speakap.
That’s one platform which HR and management can use to listen to employees, available anywhere at any time. Frontline employees can therefore use their own mobile devices and log into an easy-to-use app that’s integrated with all the company information they need. By giving employees a platform to better connect with the head office and read content in their own language, you’re already closing the gap, engaging them and contributing to employee retention. That’s the future of the workplace.
“The fact is that businesses that make the effort to put their employees first, end up reaping the benefits in terms of increased employee retention, satisfaction, and productivity.”
Patrick van der Mijl, CEO and Co-founder of Speakap
In short, the future of the workplace heavily relies on the employee tools you use and the engagement you manage to create in order to retain your workforce and increase productivity.