Insights | Team Speakap (3)

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Real-Time Updates: How HNO Medic Keeps Its Frontline in the Loop

Customer experience Employee engagement

How do you instantly communicate with frontline staff in the health sector? How does important and time-sensitive information reach the right person at the right time?

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The New Digital Home of Siewert & Kau

Customer experience Employee engagement

How do you instantly communicate with each and every frontline employee? How does your message get across in the wholesale and retail industry with a dispersed workforce?

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Promoting Frontline Diversity in the Workplace

White Papers Frontline employees

By creating a DE&I strategy, utilizing resources and tools, and monitoring progress, you can ensure diversity in the workplace as well as inclusivity for your frontline workers. This can unfold a productive and prosperous environment while limiting turnover. This white paper presents the need for DEI and how to implement it for your organization.

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Concrete Actions to Retain your Frontline Employees

Reports Frontline employees

In this 3-part series, we explore concrete actions businesses can take to retain their frontline workers. We delve into the reasons why frontline workers leave, and provide actionable steps businesses can take to address those reasons. We cover topics such as upskilling, career advancement, employee wellbeing, and effective management techniques.

DEI in the Workplace

Why Should You Encourage DEI in the Workplace?

Employee experience

DEI policies are a necessity in modern-day organizations. They ensure employees feel safe and engaged, and this boosts overall productivity and growth metrics. But where do you start to implement DEI in the workplace? An employee experience app can be the answer.

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How to Use Internal Communications to Retain Seasonal Workers

Webinar recordings

We connected with Q&D Construction’s Communications Director, Garrett Valenzuela, to address their stellar strategy for retaining seasonal workers. Hosting the webinar was our very own Tobi Anderson, Head of Customer Experience at Speakap.

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How to Be an Inclusive Leader: Tips for Building an Inclusive Workplace

Articles Frontline employees

Frontline workers are among the most valuable employees in an organization. They represent the public face of the company in industries ranging from healthcare to food service and make important contributions to the economy, yet they are often overlooked and undervalued.

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Internal Communications Fireside Chat

Employee engagement Videos

How are business outcomes linked to internal communications practitioners? What is the role of internal communications in change management and communicating about new technologies?

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4 Internal Communication Strategies to Boost Productivity

Employee engagement Articles

Incorporating internal communication strategies is vital to business success in today's fast-paced world. It’s commonly seen that poor communication between team members impacts key performance indicators (KPIs) negatively.

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Crafting a Positive Company Culture: Tips for Supporting Frontline Workers

Articles Employee retention

It’s becoming increasingly clear to internal communicators that company culture is an integral part of any business. And it’s especially crucial when it comes to organizations with frontline workers. A well-developed culture can have a huge impact on the overall success of an organization, as it dictates how employees interact with each other and with customers. It impacts employees with job satisfaction, a sense of belonging, and boosts morale.